About International Circuits
International Circuits Inc is a professional rigid, flex and aluminum printed circuit board manufacturer specializing in affordable, high-quality printed circuit boards for a global customer base. Our main headquarters is located in Natick, MA. As one of the fastest growing PCB suppliers in the industry, we are continuously expanding our service and technical support center in the United States as we look to bring the highest level of competitive pricing, product quality and reliable service. We offer years of expertise and know-how, along with a vision of how PCB's should be supplied in a continually evolving market landscape. Our business philosophy has allowed us to be the proud PCB supplier to over 2000 customers worldwide.
In this saturated and outdated world of electronic sales, our goal is to redefine the way you view your PCB manufacturer. The International Circuits team is comprised of a highly dependable manufacturing base along with a tech savvy generation that has the tools, creativity, and energy that is allowing us to quickly pass our competition and their old-school philosophies. Our goal is to pursue excellent customer service combined with the most competitive pricing, excellent product quality and reliable shipping and delivery. Additionally, we've invested into creating an online system that makes quoting and placing an order as efficient and easy as we could think of.
We also save previous order information, so re-ordering with us is as simple as shooting us an email with the order number. We want to make ordering circuit boards as enjoyable as possible.
We continually strive to improve the efficiency of our 24/7 online quote and order process -- eliminating pain points and removing the need for registration and unnecessary personal data. We want to make your online PCB ordering experience as easy and hassle free as possible. Need to speak to a "live" salesperson? Need a custom quote? Our account managers on both the East and West coast, provide live support during business and off hours to answer questions without the hassle of a language barrier or a time zone difference. We understand that speed is key in any industry and unlike many US or foreign based suppliers, who take up to 24 hours to return a quote -- we try to return all standard spec quotes in one hour or less, in addition to replying to email inquiries or concerns within an hour as well.
Foremost of our concerns is customer satisfaction. Although we are continually striving to simplify the ordering process from quote to delivery, by prioritizing customer satisfaction we've been able to earn a customer base of over 2000 worldwide. We're always ready and willing to address our customer's concerns over the phone or by email and to respond immediately to our customer's requests. We've also been able to resolve close to 90% of our customer's issues on the first interaction with the customer. We want to make the whole experience from quote to delivery one in which our customers can find no complaints from beginning to end.
Let's face it, in today's globalized electronics market; keeping an eye on production costs is essential for any successful firm. At International Circuits, we are fully committed to offering industry leading quality and pricing to make sure you stay ahead of the curb. Furthermore, we offer superior cost savings for both the prototype and production quantities -- not only giving you product continuity, but also saving you the headache of dealing with a number of board shops.
Discover International Circuits
We cordially invite you to make use of our website and services. Even as the competition grows more fierce, we have the pricing to stay ahead and the quality to back it up. We know North America continues to be the cauldron of new ideas and innovation and we look forward to assisting you every way we can to bring your unique design into reality. Contact us today to discover what International Circuits can do for you.